How to Add a Swoop

It takes less than a minute.

Swoop lets you pin an issue to the exact place on the map, add the useful information and send it to Fingal County Council Operations.

You need Swords Live contributor access to publish. If you do not have it yet, see How to Become a Swoop Contributor.

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1. Find the place

Open Swoop and tap Add.

Move the map so the crosshairs sit on the exact location of the issue.

You can toggle between satellite and map views if that helps you locate it.

Put the pin on the actual spot, not the nearest junction or landmark.

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2. Add photos

Add one close photo to show the issue.

Where useful, add a second photo to show the wider context and help someone locate it.

Be respectful when taking photographs. Avoid including people, personally identifiable details or private property where possible.

Never risk your personal safety to take a photo.

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3. Categorise and publish

Choose the category that best matches the issue.

Current categories include:

• Graffiti
• Leaks and Drainage
• Litter and Illegal Dumping
• Road or Path Defects
• Street Lighting
• Tree and Grass Maintenance
• Other

Add a note only if it helps.

For example:

Location is off path in bushes.

You do not need to write a long description if the location, category and photographs already make the issue clear.

Accept the T&Cs, then tap Publish.

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What happens after I publish?

The Swoop is recorded on the map and the information is sent to Fingal County Council Operations.

You receive a copy by email.

The Council reference is linked back to the Swoop, keeping the place, the request and what happens next connected.

The Swoop remains attached to that location, where further photos, information and updates can be added to its Story.

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What makes a useful Swoop?

Put the pin in the right place

The exact location is one of the most important pieces of information.

Choose the closest category

Choose the category that best describes what is there.

Describe what is there

If a note is useful, describe what you can observe rather than prescribing what someone should do.

Use photos when they help

A clear photograph can make the issue much easier to understand.

Add to the existing Story

If the issue is already represented by a Swoop at that place, add useful information or an update to the existing Swoop rather than starting the Story again.

Stay safe

Do not step into traffic, onto a carriageway or into any unsafe location to document an issue.

Nothing on the map is worth risking your safety for.

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Need to understand Swoop first?

See the Swoop FAQ.